Call 1.877.99.BBSPA
or 1.877.992.2772
Black Bear Spa LLC UEI# RNWKB7MS5Y95
Serenity’s Candle Co.
Cage Code# 928G7
670 E Underline RD 98528-9152
Contractor# BlackBS872OW fax: 866.731.0640
About Us
About US
About Us: Our Journey to Excellence
Founded in 2012, Black Bear Spa has been a beacon of
excellence in the pool and spa service industry.
However, our journey began long before that, on May
13, 2004, when we embarked on the path of learning
pool and spa service maintenance and repair. In March
2012, Black Bear Spa LLC officially began its mission to
assist customers with their pool and spa needs,
recognizing a void in the community that needed to be
filled.
Armed with our corporate knowledge and training
from international manufacturers, we started servicing
and repairing hot tubs on the Olympic Peninsula. Our
commitment to quality and customer satisfaction soon
led to a growing demand for our services, prompting
us to expand our operations and add more technicians
to our team.
With each successful maintenance visit, our reputation
grew, allowing us to set our sights on new horizons. In
2020, we achieved a significant milestone by receiving
Washington state Disadvantaged Business Entity and
Minority Business Entity certifications, recognizing our
dedication to diversity and inclusion. That same year, we
opened a Sam's account to explore new opportunities
and expand our reach. Currently we are a federally
certified Small Business & HUBZone entity.
In the same year, Serenity, who was 10 at the time,
began trade show sales and regional holiday events for
Serenity's Candles, a subsidiary of Black Bear Spa LLC.
Serenity's Candles quickly became a sensation, with
multiple sell-out shows through the Pacific Northwest's
largest trade time event for the holidays.
Our journey has been one of growth, innovation, and
unwavering commitment to excellence. While our path
has led us to aspire to become an international pool
maintenance company, we remain grounded in our
core values of integrity, quality, and customer
satisfaction. Join us on our journey as we continue to
redefine the standards of excellence in the pool and
spa service industry.
About US
About Us: Our Journey to Excellence
Founded in 2012, Black Bear Spa has been
a beacon of excellence in the pool and
spa service industry. However, our journey
began long before that, on May 13, 2004,
when we embarked on the path of
learning pool and spa service
maintenance and repair. In March 2012,
Black Bear Spa LLC officially began its
mission to assist customers with their
pool and spa needs, recognizing a void in
the community that needed to be filled.
Armed with our corporate knowledge and
training from international manufacturers,
we started servicing and repairing hot tubs
on the Olympic Peninsula. Our
commitment to quality and customer
satisfaction soon led to a growing demand
for our services, prompting us to expand
our operations and add more technicians
to our team.
With each successful maintenance visit, our
reputation grew, allowing us to set our
sights on new horizons. In 2020, we
achieved a significant milestone by
receiving Washington state Disadvantaged
Business Entity and Minority Business
Entity certifications, recognizing our
dedication to diversity and inclusion. That
same year, we opened a Sam's account to
explore new opportunities and expand our
reach. Currently we are a federally certified
Small Business & HUBZone entity.
In the same year, Serenity, who was 10 at
the time, began trade show sales and
regional holiday events for Serenity's
Candles, a subsidiary of Black Bear Spa LLC.
Serenity's Candles quickly became a
sensation, with multiple sell-out shows
through the Pacific Northwest's largest
trade time event for the holidays.
Our journey has been one of growth,
innovation, and unwavering commitment to
excellence. While our path has led us to
aspire to become an international pool
maintenance company, we remain
grounded in our core values of integrity,
quality, and customer satisfaction. Join us
on our journey as we continue to redefine
the standards of excellence in the pool and
spa service industry.
